Contact information

Contact Information – CoreGenyx

At CoreGenyx, we're committed to providing exceptional customer service. If you have any questions regarding your order, our products, shipping, or general enquiries, please get in touch with us.

Contact Details

Business Name: CoreGenyx

Website: www.coregenyx.com

Email: hello@coregenyx.com

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (AEST/AEDT)

Saturday – Sunday: Closed

Public Holidays: Closed

Response Times

We aim to respond to all enquiries within 24 business hours.

During periods of high demand, response times may be slightly longer.

Order Enquiries

For enquiries regarding an existing order, please include:

- Your full name;

- Order number; and

- A brief description of your enquiry.

Providing this information helps us assist you more quickly.

Shipping Enquiries

For shipping-related questions, please include your order number and tracking information (if available).

Business Enquiries

For wholesale, partnership, or general business enquiries, please contact us via email at:

hello@coregenyx.com

Thank you for choosing CoreGenyx.